Terms & Conditions
By purchasing a flight, you are considered to have accepted all of the following terms and conditions:
GENERAL
The Pilot In Command has the right to refuse any passenger that may not meet the operational requirements as a passenger on the grounds of safety. All passengers must complete and sign our liability waiver.
Safe flight operations are based on varying conditions, weather, rain, fog, high wind, extreme heat, dust, smoke, covid, mechanical issues, pilot availability, restricted airport operations. These are some of the situations that can suspended operations based on safety. The customer must be fully aware of these conditions. Your flight may be rescheduled at short notice to another date. Jetflight Adventure Flights take no responsibility for any travel or accommodation in case of cancelation due to a safety concern. If any flights are cancelled due to safety, we will reschedule the flight in consultation with the customer at no cost to Jetflight.
MINIMUM AGE
The minimum unaccompanied passenger age is 15 years old. A parent or legal guardian must accompany passengers under 18 years during the pre-flight briefing. Please contact our staff for further information regarding such conditions. The Pilot In Command has the right to refuse any passenger that may not meet the operational requirements as a passenger on the grounds of safety.
SAFETY
We pride ourselves on an exceptional safety record, achieved through thorough preparation and communication. Our customers play an integral role in our operation, and we ensure they are fully informed.
At Jetflight safety is our main concern and this will not be compromised. All passengers and accompanying guests must follow directions from Jetflight personnel at all times when at the Jetflight venue.
All passengers must wear enclosed footwear. Cameras or any other loose objects are not permitted in the cockpit as they have potential to cause severe damage and potentially fatal injuries. If a passenger does carry an object that becomes loose, on safety ground the flight will be terminated immediately and remaining flight time lost.
MEDICAL CONDITIONS
Medical conditions do not necessarily preclude people from partaking in our flights however it is recommended that if you do have any concerns about medical conditions that you contact us for more information. We cannot provide you medical advice, but can advise you of the physical demands of the flight.
Passengers must be able to enter and exit the aircraft on their own.
REFUNDS
Flight orders are not refundable or redeemable for cash. A refund will not be given for a “no show”. All other refund requests are at the discretion of Jetflight and in any event 20% of the mission price will be deducted on all refunds approved.
Refunds for purchases via third party websites, booking agents, travel agents or from other deals, must refer to the terms and conditions upon the purchase conditions with such companies from where the product was purchased.
Fighter Pilot takes no responsibility for payments made to external agencies.
CANCELLATIONS
Jetflight reserves the right to cancel a flight without refund, under the following circumstances:
– The passenger does not arrive at the premises, prior to the scheduled time
– The passenger appears to be under the influence of drugs or alcohol
– The pilot/ground crew considers the passenger is behaving in a manner that is offensive; or may behave in a manner that would jeopardise the safety of the flight.
– Cancellations within 48 hours of departure will incur a 20% deduction of the mission price.
FLIGHT FOOTAGE
In the event there are problems with our camera equipment or USB media products will not be available. If you have already purchased Flight Footage, then monies paid for the Flight Footage shall be refunded in full. Jetflight accept no other liability.
FUEL SURCHARGE
With the current situation of fuel price volatility around the world it is impossible to predict future fuel prices, in jet fighter operations fuel is a major cost factor to manage. The mission prices advertised are based on the sale fuel price of up to $2.50 per litre.
To get a current fuel price call Mark on 1300554876
This surcharge maintains the integrity of our premium flights and service to our customers, this fuel surcharge also maintains price control and stops over-inflating price increases as a reaction of attempting to predict the fuel market. This works well for the customer with true price control and transparency.
Sale Fuel Price means the maximum fuel cost acceptable per litre for a listed mission
CASA REGULATIONS FOR BOOKING ADVENTURE FLIGHTS
Military aircraft are built and tested to different standards than that put forward by CASA or any equivalent international civil aviation governing body. As such, in accordance with Civil Aviation Safety Regulation Parts 132.140, 150 and 132.155;
– The design, manufacture and airworthiness of the aircraft are not required to meet any standard recognized by CASA; and
– CASA does not require the aircraft to be operated to the same degree of safety as an aircraft used for regular public transport or charter operations; and
– The passenger agrees to participate in this flight at his or her own risk; and
– If it is reasonable to believe that a passenger cannot understand the safety briefing; said passenger must be accompanied on the flight by a parent, guardian, or carer; and
– A detailed briefing will be provided to the passenger before they board the aircraft. This will include signing our liability waiver and acknowledgment of the briefing.
Payments will appear on your statement as Jetflight.